Conditions

Terms of Agreement
realsamples
Nicolay Ketterer
Essenweinstr.19
76131 Karlsruhe
Germany Tax ID 35105/05860
UST-ID DE227487737
phone ++49 721/6624823, info@realsamples.de

Return Policy

At realsamples, we work hard to provide you with the best sound experience possible. If for any reason, you are not satisfied with your order, you can reverse your purchase by calling or e-mailing realsamples and announcing the return within 14 days of receipt or simply by returning your order to realsamples, Nicolay Ketterer, Essenweinstr.19, 76131 Karlsruhe, Germany, phone ++49 721/6624823, info@realsamples.de
You can also cancel your order within 14 days by notifying realsamples (see contact data above).
Due to the nature of non copy protected CDs and DVDs, we cannot offer an unconditional money back guarantee on opened products. If you are unhappy with your realsamples product, please contact our sales department. We will make every effort to come to a mutually agreeable arrangement. All sales of opened and non copy protected CDs and DVDs are considered final.

If you have any questions about your order or any comments, please email us at: info@realsamples.de

realsamples
Nicolay Ketterer, Essenweinstr.19, 76131 Karlsruhe, Germany
+49 (0)721 6642823